Most Common FAQ'S

Zenith makes tax happen, handling escrow and non‑escrow, residential or commercial. We monitor, research, and track tax status to notify you of anything that could create risk.

We support mortgage lenders, credit unions, servicers, and investors.

Yes , all 50 states. Every county, every tax collector, every format. We deal with them, so you don’t have to.

Direct county research, data integration, and automation. If a county doesn’t have online data, our research team goes directly to the source to verify it.

Yes, We support API, SFTP, flat files, and custom automation.

Very, We operate on AWS, follow SOC 1 / SOC 2 and ISO 27001 frameworks, encrypt all data, and require MFA and restricted access based on least‑privilege permissions.

  • Escrowed (C‑Service): We make sure taxes are paid correctly and on time by escrow.
  • Non‑Escrowed (B‑Service): We watch for unpaid taxes and notify you if a property becomes delinquent, with tools for ongoing monitoring and borrower notifications.

Multiple checkpoints throughout the year, including billing cycles, installment due dates, delinquency windows, and pre‑sale activity.

You’re notified immediately with exact status. We can also assist with borrower notices or payment coordination depending on your preference.

Yes, We provide SOC/ISO controls, GLBA/NPI policies, insurance certificates, our BCP, and DDQ packages.

Every update is validated through automation and human QA review. There is an audit trail for every change.

Monthly.

Email ztax@zenithtaxes.com and we will schedule a walkthrough.

Through our secure portal or via SFTP/API.